Jodo | Fees, done with ease! Collection Specialist | Jodo Fees, done with ease!
Full time
2+ years
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Collection Specialist
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Role Description

This is a customer-facing role with the primary responsibility of interfacing with the customers for outstanding payments.

  • Contact customers via phone calls, emails and/or personal visits for overdue payments
  • Convince the customer to clear the pending dues
  • Complete ownership & responsibility of assigned tasks
  • Collaborate with other departments to ensure proper resolution of queries of the customers
  • Strike a balance between maintaining trustful relationships, and ensuring timely payments

  • Bachelor’s degree
  • Min 2 years of experience in Collections
  • Excellent communication skills
  • Working knowledge of MS Office

  • Becoming a part of the early core team
  • Competitive salary
  • Work with colleagues from strong backgrounds & hungry to succeed
  • Opportunity to interact with and learn from high-pedigree investors & mentors -
    • VCs: Tiger Global, Elevation Capital (erstwhile SAIF Partners), Matrix Partners
    • Select angel investors: Kunal Shah, Nithin Kamath, Amit Ranjan

What are we looking for?
  • Self-starter with a high sense of ownership - Comfortable working with minimal supervision
  • Hungry to learn and grow - Passion to learn & be a better version of oneself; motivated to succeed
  • Bias for action - Have the temperament to experiment and execute in uncertainty
  • Hustler - Ability to generate resources to solve a problem
  • Intellectual honesty - Always seeking and presenting truth irrespective of personal POV or beliefs
  • Mission-oriented - Deeply care about delivering value and making an impact on customer's lives

Key Details
  • Role: Collection Specialist
  • Location: Bangalore
  • Compensation: Negotiable based on candidate profile (all Fixed)
  • Working 6 days a week