Last Updated March 14th, 2020

What information does Jodo collect?

• Contact information, such as your name, address, phone, email, and other similar information.
• Financial information, such as your full bank account number if you choose to use it with the Jodo Services.
• Detailed personal information, such as your date of birth or Permanent Account Number.
• Biometric information to verify your unique Aadhar number. We do not store your biometric credentials and adhere to norms specified by UIDAI.
• Information from your smart phone as per app store policies. You authorize Jodo to have access to this information and you agree that Jodo may collect and use this information in accordance with this Privacy Policy.
• Other personal information provided by third parties such as credit bureaus and identity verification services.
• Your photo or “avatar” if you choose to add one to your Jodo profile. Other users of the Jodo Services may be able to view your photo. You may remove your photo or change it at any time in your account settings.
• Information that you provide to Jodo when interacting with our customer support team or other team members via phone, email, online form, or other correspondence.
• Personal information stored with third parties that you choose to provide to Jodo, such as social media account information and your social media contacts. By linking your third party accounts or using third party sign-in services, you authorize Jodo to have access to this information and you agree that Jodo may collect and use this information in accordance with this Privacy Policy.
• Personal testimonial information or endorsements that you voluntarily provide to us and which we may display with your name on the Jodo Sites with your consent. To update or delete your testimonial, contact us at support@jodopay.com.
• We also collect the following information ("Web Browser Information") from your device when you use the Jodo Services: your IP address, the type of device you use, your device identifier, your operating system version, the type of browser you use, your location, and the URL that you came from and the next URL that you visit. If you have enabled collection of location data in the Jodo mobile application, you can turn it off within the application's settings on Android, or in your phone settings on iOS.
• Financial information, such as your full bank account number/transactional SMSes if you choose to use it with the Jodo Services.
• Jodo also collects your Location coordinates through GPS to provide you better & prompt customer service

How does Jodo use the personal information that it collects?

• Provide the Jodo Services to you.
• Notify you about your account activity.
• Process transactions and collect fees.
• Provide customer support and resolve disputes.
• Verify your identity and account information.
• Identify, prevent, and report potentially prohibited, fraudulent, or illegal activities.
• Customize and improve your Jodo experience and the Jodo Services.
• Contact you at your telephone number by voice or SMS to validate the telephone number or your Jodo account.
• Notify you about important changes to the Jodo Services and/or Jodo terms and conditions.
• Provide you with news, offers, and information about the Jodo Services based on your communications preferences.
• Any other purpose that we disclose to you in the course of providing the Jodo Services to you.
• Checks your eligibility for unsecured loans

How does Jodo share my personal information?

• You apply for a loan
• When you are involved in a transaction with another Jodo user or a financial instituion.
• With third parties to provide, maintain, and improve the Jodo Services (and not for these third parties’ own purposes), including fraud prevention, identity verification, analytics and marketing services, and financial institutions and other partners that are part of the payment process.
• With third parties upon your request. For example, you may ask Jodo to confirm your status as a Jodo user with a third party merchant.
• If we believe disclosure is reasonably necessary to comply with any applicable law, legal process, or government request; to investigate or bring legal action against someone who may be violating our rights, our terms and conditions, or the rights of others; or to protect the safety and security of Jodo, our users, or the public.
• With a third party if we are involved in a merger, acquisition, or sale of all or a portion of our stock or assets. If this occurs, you will be notified of any change to this Privacy Policy, as well as any choices you may have regarding your personal information.
• We may share aggregated, non-personally identifiable information with third parties.
• Other than as stated in this Privacy Policy, Jodo does not disclose or sell any of your personal information to third parties without your consent. Please note that third parties, such as merchants that you pay and third party websites that you visit, have their own privacy policies. Jodo is not responsible for the policies and practices of such third parties.

How does Jodo use cookies and web beacons?

How do I opt-out of receiving promotional emails from Jodo?

What security precautions does Jodo take to protect me?

How do I update my information?

What about the privacy of children?

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