Defence academy's fee collection transformation
About the institution
Located in Nagpur, Maharashtra, this residential defence coaching institute prepares 1000+ students for competitive defence exams through 1/2-year programs priced at ₹125,000–₹150,000. They wanted to offer monthly fee instalment plans to students while ensuring on-time fee collections.
Overview
This Defence Academy implemented Jodo Flex, an eNACH auto collect system to transform their fee collection process. Within 6 months, Jodo overhauled their manual, time-consuming queues and delayed collection system to a fully automated, on-time digital collection system. Jodo Flex eliminated their administrative burden while offering flexible instalment payment options for parents.
The challenge: Monthly payment headaches
Before partnering with Jodo, Defence Academy struggled with:
🔹 Parents standing in long queues during visits — causing frustration and wasting valuable time
🔹 Staff manually tracking payments in Excel — prone to errors and inefficiency
🔹 Multiple payment methods (Cash, NEFT, RTGS, post-dated cheques) — making reconciliation a nightmare
🔹 Staff doing multiple follow-ups for missed payments — distracting them from educational priorities
“Our administrative team was spending more time collecting and tracking fees than focusing on educational excellence.”
The solution: Jodo Flex implementation
Step 1: Setting strong foundations
Defence Academy’s leadership took ownership of the transition.
Step 2: Keeping parents informed
The institute created a multi-channel approach to inform and onboard parents.
Step 3: Making the system work smoothly
The institute made Jodo Flex central to their fee collection system and integrations.
The Jodo advantage
Defence Academy benefited from comprehensive Jodo support:
- Ongoing collection management – Dedicated team handling follow-ups and technical queries
- Predictable cashflows – Parents never miss a due date
- Automated reconciliation – Custom dashboard reports replacing manual tracking
- Leadership training – Equipping Defence Academy’s team to independently manage the system
The results that matter
After implementing Jodo Flex, Defence Academy experienced transformative results across every aspect of their payment operations.
What institute leaders say
“Implementing Jodo Flex has been transformative for our operations and parent relationships. Parents appreciate the flexible payment options and no longer need to visit our campus monthly. Meanwhile, our team has been freed from administrative busywork to focus on what matters most—educational excellence. With over ₹3.5 crore collected efficiently, we consider this partnership one of our best operational decisions.”
— Director, Defence Academy
The transformation
Comparing Defence Academy’s fee collection process before and after implementing Jodo Flex reveals a dramatic shift from labor-intensive manual operations to a streamlined digital ecosystem.
If you are an institute owner or administrator looking to streamline your fee collections, reduce administrative burden, and enhance parent satisfaction, explore the power of Jodo Flex.
Book a free demo call with a fee collection expert today!
