How a premier IIT streamlined global fee collections — and saved 6% in the process
About the institution
One of India’s premier technical institutes, launched its distance learning program two years ago, aiming to reach postgraduate learners across the Middle East, Africa, and Southeast Asia.
The courses were a hit — but collecting fees from students spread across different countries, currencies, and time zones turned out to be a major roadblock.
What they were dealing with
With international students enrolling at scale, the institute faced multiple hurdles:
- High cost of collection due to elevated FX markups and payment gateway fees
- Manual reconciliation of payments across currencies, payment providers, and multiple fee components
- Lack of payment clarity for students — they couldn’t easily track what they’d already paid, what was due next, or in which currency
- Huge bandwidth drain on finance teams for following up on second-term fees — with countless emails, reminders, and tracking efforts
These issues weren’t just operational headaches—they were impacting the student experience and bottom line.
How Jodo helped
Jodo enabled a seamless fee collection experience for international students and the institute’s finance team. Here’s how:
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Cutting down the cost
Jodo offered better commercials on both payment gateway charges and FX conversions. The institute saved 6% on international payment processing costs, significantly improving unit economics for each enrolment.
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Letting students pay in their currency
To reduce friction in price-sensitive geographies, Jodo enabled local currency invoicing. Students could now view and pay in their own currency, eliminating hidden FX markups and building trust in the process.
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Taking care of future reminders
Jodo automated the entire Term 2 fee collection process:
- Bulk payment links sent via email
- Smart reminders tailored to due dates and outstanding amounts
- Summaries showing past and upcoming payments
The result? Higher second-term collection rates, and virtually no manual follow-up needed from the finance team.
What changed after Jodo
Within one academic cycle, the institute saw a measurable impact:
- 6% savings on international payment costs
- Simplified reconciliation with student-level payment tracking
- Uplift in conversion and payment rates, thanks to local currency support
- Zero follow-up required for second-term dues
With Jodo, a globally distributed student base no longer meant globally distributed problems.
